FALKSALE’s online store values your privacy and adheres to all applicable laws and regulations regarding any personal data we may collect about you when you visit our website, falksale.com. By using our website, you agree to the collection and use of your data in accordance with this privacy policy.

This privacy policy aims to explain what data we collect, how we use it, and what rights you have to protect your data. This policy applies only to our website and its visitors and does not extend to data collected through other channels.

Data Controller
The entity responsible for processing your data is:
STFALK OÜ
Company registration number: 16015392
Email: info@falksale.com
Phone number: 55669794

We collect and process information in accordance with the General Data Protection Regulation (GDPR) of the European Union, which came into effect on 25.05.2018.

Data Collection and Use

What Data We Collect

The information we collect includes both data that you knowingly and actively provide when using our services or participating in our campaigns, as well as any data that your devices automatically send when accessing our products and services.

Your personal data may reach us through the following means:

• When you place an order on the falksale.com online store
• When you register as a user of the falksale.com online store
• When you contact us via phone, email, or online chat
• When you purchase a product on an installment basis and sign a leasing agreement
• When you browse the falksale.com website
• When you provide personal data about another person receiving the goods
• When making payments using online banking or another electronic payment method
• When you comment, like, or share a post on our social media accounts
• When you subscribe to our newsletter
• When you comment on posts on our website

Types of Collected Data

Personal Data

We ask for personal information only when it is necessary to provide you with our service. By contacting us or visiting our website, you may share the following information with us:

• First and last name
• Email address
• Postal address, country, region, city
• Phone number
• Your purchase history and activities on our online store
• Your communication history with us
• Information about your web browser and IP address

Log Files

Our website, falksale.com, stores log files about its visitors. The collected information may include:

• Type of device used
• Internet Protocol (IP) address
• Browser type
• Internet Service Provider (ISP)
• Date and time of website visit
• Entry and exit pages, as well as the number of clicks made on the website

The information stored in log files is used to analyze trends, administer the website, track visitor activities, and gather demographic information. The collected data is not intended to identify any individual.

Cookies

Like most websites, falksale.com uses “cookies.” A cookie is essentially a text file stored on the user’s device when visiting a website. Cookies help to set and store preferences, regional settings, service usage choices, and more.

You can disable cookies in your browser settings if desired, but this may affect the functionality of the service offered to you.

Cookies are categorized as follows:

• Necessary Cookies: Session cookies that enable the use of the services offered on our website. These cookies help authenticate users and prevent malicious use of accounts. Without these cookies, we cannot provide the desired services.
• Notification Cookies: These cookies detect whether users have accepted the use of cookies on the website.
• Functionality Cookies: These cookies allow your browser to remember choices you make while using the website, such as login details or language preferences, to offer a more personalized experience.

How We Use Your Data

We may use the collected information for various purposes, including:

• Maintaining, managing, developing, personalizing, and expanding our website
• Collecting statistics to improve services, provide better offers, and analyze visitor behavior
• Identifying you via phone, SMS, or email
• Sending information and requesting feedback about our services
• Preventing fraud and protecting our website
• Contacting you via social media accounts
• Allowing access to chat history for quicker assistance
• Improving service quality and offering better browsing solutions
• Developing new products, services, or improving existing functionality
• Delivering orders, processing invoices, handling transactions, and confirming purchases or refunds
• Offering products and services that may interest you based on your previous orders
• Simplifying and expediting interactions when you contact us
• Other purposes such as data analysis, research, and evaluating the effectiveness of our marketing campaigns

When We May Share Your Data

• Business Transactions: We may share or transfer your personal data in connection with a company ownership change, merger, asset sale, financing, or acquisition. You will be notified if your personal data is transferred and becomes subject to another privacy policy.
• Affiliates: We may share your data with our affiliated companies (parent and subsidiary companies, joint venture partners, or other companies under common ownership), ensuring compliance with this privacy policy.
• Business Partners: We may share your data with business partners to provide certain products, services, or promotions.
• With Your Consent: We may disclose your personal data for any other purpose with your explicit consent.
• Legal Obligations: We are required to disclose your personal data if demanded by law. Additionally, we may disclose your data in good faith to comply with legal obligations, protect our rights or property, prevent fraud, and ensure the safety of service users.

Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this privacy policy. We also retain and use your data as needed to comply with legal obligations, resolve disputes, and enforce our agreements and policies.

Log files are retained for internal analysis purposes. They are generally stored for a shorter period unless required for security, service functionality improvement, or legal compliance.

Children’s Data Processing

Our products and services are not intended for children under 13, and we do not knowingly collect data from them. If we become aware that we have processed data from a child under 13, we will remove such data from our databases.

Your Rights to Protect Your Data

You have the right to choose not to share your data, though this may impact your experience on our website. If you decide not to share your data, we will not treat you unfairly as a result.

You have the right to:

• Request details of the data we collect about you.
• Request correction of inaccurate, outdated, incomplete, or misleading data.
• Request deletion of your personal data under certain conditions.
• Restrict the processing of your personal data under certain conditions.
• Object to the use of your personal data under certain conditions.
• Request data portability under certain conditions.

Data Security

We take reasonable measures to ensure your data is processed securely and in compliance with this privacy policy and Estonian law. However, no online transmission or electronic storage method is 100% secure.

Third-Party Websites

Our website may contain links to third-party sites. We strongly advise reviewing the privacy policies of any site you visit, as we have no control over third-party sites.

Privacy Policy Updates

We reserve the right to update this privacy policy when necessary. The last updated date will be displayed at the bottom of this document. Continued use of our website after updates will be considered as your acceptance of the changes.